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The Country Blog

06 April 2020

EASTER TRADING INFORMATION FOR EASTER WEEKEND

**UPDATED COVID-19 STORE TRADING INFORMATION FOR EASTER WEEKEND**

Our Wells and Congresbury Stores will be OPEN for CLICK & COLLECT ORDERS ONLY this Easter Weekend. However, our hours will be limited.

Thursday 9th April - 8am-4pm
Good Friday - CLOSED
Easter Saturday - 8am-4pm (CLICK & COLLECT ONLY)
Easter Sunday - CLOSED
Easter Monday - CLOSED

We will return to our temporary opening hours on Tuesday 14th April 8am-4pm.

For the safety of our staff for the foreseeable future we have decided to keep the shop doors closed and bring the products out to the customer. Please follow the steps below to place an order Please go to:

1. www.tincknellcountrystore.co.uk
2. Choose what you would like to buy and choose click and collect from the Store you would like to collect from (please note we are only able to provide items which are in stock at that particular store as we are not moving stock between stores at the moment).
3. Please then pay for the goods online and you will receive a confirmation email.
4. Please give our staff time to get the order ready and they will call you on the phone number you provided to tell you your items are ready.
5. The items will then be brought out into the car park for you
6. You will need to confirm your order number to our member of staff when collecting the items, but please do this from a distance of more than 2 meters away.

Sorry for any inconvenience this may cause, but as you can imagine everyone’s health is our main concern and we believe this is the best way for our business to continue serving our customers whilst also minimising risk.

Please note we are not accepting any returns at the moment so please only buy what you need.

If you have any problems please call
Wells - 01749 683150
Congresbury - 01934 832318
Please note our current opening times are

TEMPORARY OPENING HOURS

Monday – Friday 8am – 4pm
Saturday 8am – 2pm
We are currently closed on Sunday

Tags EASTER OPENING COVID19

27 March 2020

UPDATED TRADING INFORMATION DURING COVID-19

**UPDATED COVID-19 STORE TRADING INFORMATION**

WE ARE OPEN (but unfortunately our doors are closed)
CLICK AND COLLECT ORDERS ONLY

For the safety of our staff for the foreseeable future we have decided to keep the shop doors closed and bring the products out to the customer. Please follow the steps below to place an order Please go to:

1. www.tincknellcountrystore.co.uk
2. Choose what you would like to buy and choose click and collect from the Store you would like to collect from (please note we are only able to provide items which are in stock at that particular store as we are not moving stock between stores at the moment).
3. Please then pay for the goods online and you will receive a confirmation email.
4. Please give our staff time to get the order ready and they will call you on the phone number you provided to tell you your items are ready.
5. The items will then be brought out into the car park for you
6. You will need to confirm your order number to our member of staff when collecting the items, but please do this from a distance of more than 2 meters away.

Sorry for any inconvenience this may cause, but as you can imagine everyone’s health is our main concern and we believe this is the best way for our business to continue serving our customers whilst also minimising risk.

Please note we are not accepting any returns at the moment so please only buy what you need.

If you have any problems please call
Wells - 01749 683150
Congresbury - 01934 832318
Please note our current opening times are

Monday – Friday 8am – 4pm
Saturday 8am – 2pm
We are currently closed on Sunday

Tags OPENING HOURS COVID19

27 March 2020

UPDATED TRADING INFORMATION DURING COVID-19

WE ARE OPEN
(but unfortunately our doors are closed)

CLICK AND COLLECT ORDERS ONLY

For the safety of our staff for the foreseeable future we have decided to keep the shop doors closed and bring the products out to the customer. Please follow the steps below to place an order

Please go to:
1. www.tincknellcountrystore.co.uk
2. Choose what you would like to buy and choose click and collect from the Wells store
3. Please then pay for the goods online and you will receive a confirmation email.
4. Please give our staff time to get the order ready and they will call you on the phone number you provided to tell you your items are ready.
5. The items will then be brought out into the car park for you
6. You will need to confirm your order number to our member of staff when collecting the items, but please do this from a distance of more than 2 meters away.

Sorry for any inconvenience this may cause, but as you can imagine everyone’s health is our main concern and we believe this is the best way for our business to continue serving our customers whilst also minimising risk.

Please note we are not accepting any returns at the moment so please only buy what you need

If you have any problems please call

01749 683150 – Wells store
01934 832318 – Congresbury Store

Please note our current opening times are
• Monday – Friday 8am – 4pm
• Saturday 8am – 2pm
• We are currently closed on Sundays

Tags OPENING HOURS COVID19

25 March 2020

TRADING INFORMATION DURING COVID-19

We are continuing to follow daily Government advice and implement measures to keep both our staff and customers safe. We kindly ask that you bear with our members of staff during this unprecedented time and thank you for your patience.

As a Hardware & Pet Supply Store we are allowed to remain open.

However we will be reducing our opening hours to

• Monday – Friday 8am – 4pm (Card & Click&Collect Only)
• Saturday 8am – 2pm (CLICK & COLLECT ORDERS ONLY)
• Sunday CLOSED

For Click&Collect please visit www.tincknellcountrystore.co.uk


From Wednesday 25th March 2020 we have implemented the following measures:

• Please only make the journey to us if it is essential as per the government guidelines
• We will not be accepting cash or cheques.
• The Shop staff may manage the number of Customers in the Store at any one time and may make you wait outside our store. If queuing outside the Store please respect the social distancing rules.
• Where appropriate we ask that customers return to their vehicles and wait for goods to be loaded.
• To keep contact to an absolute minimum we will not be serving any item that involves prolonged contact, e.g. we will not allow various sizes of Footwear to be tried on nor will we spend time advising on STIHL Tools.
• Due to the high volume of ‘Click & Collect’ orders being placed, we kindly ask that you wait until receiving a call/email from us stating that your order is ready for collection before visiting us. Please then call us with your order number when you are outside the store and ready to collect.


Wells 01749 683150 Congresbury 01934 832318


• Please help us keep our staff safe by standing at a safe distance away from our staff and adhere to the markers we have placed on the floor.
• We regret than during this time we will not be offering a local delivery service nor will we be accepting Garden Machinery for repairs/service until further notice.
• We are not accepting any Returns whatsoever on goods purchased during this period so as to protect our staff. Please only buy what you know you need.

We are reviewing these measures on a daily basis, so please keep checking our Facebook page and our website for any further updates. We’d like to thank all of our customers for their continued support during this time.

Tags OPENING HOURS COVID19

13 December 2019

LAST DAY FOR WEBSITE ORDERS

Are you a last minute shopper? Do you still need to get hold of those last minute Toys and Gifts? Then the following information is very important.

Our last day for accepting and processing Website orders for Christmas delivery will be Wednesday 18th December before 12pm. Any orders placed after this time can not be guaranteed to arrive with you before the Christmas.

Tags CHRISTMAS DELIVERY ORDERS

11 September 2019

OUR COUNTRY CLOTHING CLEARANCE EVENT HAS BEEN EXTENDED

OUR COUNTRY CLOTHING CLEARANCE EVENT has now been EXTENDED for another week. EXCLUSIVE to our WELLS store, We are holding a Massive Clearance Event with up to 70% OFF COUNTRY CLOTHING.

The clearance is to make way for new and exciting lines and to increase its Pet offering, giving ‘all things Pet’ a much bigger area in the store, so as to keep pace with the growing demand from Customers for their little furry friends.

Top brands such as Alan Paine, MUSTO, Baleno, Aigle as well as the very popular and stylish Welligogs plus Equestrian clothing brands including Ariat, Toggi and Shires will all be reduced. Some Footwear will also be on sale, making it the perfect time to prepare for Autumn with a new pair of Wellies.

We will continue to offer customers a great choice of Country and Waterproof Clothing, as well as a huge range of Wellies, Work Boots and Riding Boots. Coming soon in store is a new range for Autumn of HUNTER Jackets and Gilets as well as new Le Chameau traditional flat caps.

Our Country Clothing Clearance Sale is exclusive to the WELLS store, NOT ONLINE, when its gone its gone, so come along and grab yourself a bargain.

Tags CLOTHING SALE WELLS

05 September 2019

BUY A STIHL CHAINSAW - GET FREE CUTTING EDGE ACCESSORIES

We are offering two great promotions to our customers this Autumn when purchasing selected models of STIHL Chainsaws.

If you buy a STIHL MS180, MS181, MSA160 or MSA200, you will receive a FREE FUNCTION Basic Helmet and a spare chain. And if you buy a STIHL MS211, MS231 or MS251, not only will you receive a FREE Helmet and Chain, you will also receive a FREE PR 32 CW pruning saw. Perfect accessories for chainsaw users! These accessories are worth up to £94!

Visit our Wells or Congresbury store to take advantage of this fantastic offer this AUTUMN.

Tags STIHL CHAINSAW AUTUMN

28 August 2019

COUNTRY CLOTHING CLEARANCE EVENT

On Thursday 5th to Sunday 8th September, EXCLUSIVE to our WELLS store, We are holding a Massive Clearance Event with up to 70% OFF COUNTRY CLOTHING.

The clearance is to make way for new and exciting lines and to increase its Pet offering, giving ‘all things Pet’ a much bigger area in the store, so as to keep pace with the growing demand from Customers for their little furry friends.

Top brands such as Alan Paine, MUSTO, Baleno, Aigle as well as the very popular and stylish Welligogs plus Equestrian clothing brands including Ariat, Toggi and Shires will all be reduced. Some Footwear will also be on sale, making it the perfect time to prepare for Autumn with a new pair of Wellies.

We will continue to offer customers a great choice of Country and Waterproof Clothing, as well as a huge range of Wellies, Work Boots and Riding Boots. Coming soon in store is a new range for Autumn of HUNTER Jackets and Gilets as well as new Le Chameau traditional flat caps.

Our Country Clothing Clearance Sale starts 9am Thursday 5th September and is exclusive to the WELLS store, NOT ONLINE, when its gone its gone, so come along and grab yourself a bargain.

Tags CLOTHING SALE WELLS

19 August 2019

CUSTOMER NOTICE - WEBSITE ORDERS

Due to staff annual holidays, any orders placed via our website between Tuesday 20th August and Tuesday 27th August will not be able to be despatched until Wednesday 28th August 2019.

We apologise for any inconvenience this may cause.

Tags ORDERS WEBSITE HOLIDAY

09 July 2019

ENCOURAGE ACTIVE PLAY THIS SUMMER

With the School Summer Holidays fast approaching, you may be looking for things to keep the kids busy and active.

Here at Tincknell Country Stores, we stock a massive range of outdoor toys, including the ever popular range of ROLLY Pedal Tractors and Trailers. This great range of plastic moulded toys are made in Germany and are extremely strong and sturdy and are sure to last many years. As many of you parents out there know, when it comes to tractors, it’s not just as simple as choosing your childs favourite colours, it’s all about the make! So whether your little farmer is mad on John Deere, Massey Ferguson or JCB, we’re sure you will find a ride-on tractor for your little one.

If your child isn’t a fan of tractors, then Why not take a look at our extensive range of BERG pedal Go-Karts? These solid heavy duty pedal toys are available to suit many age ranges, from the Go2 for Toddlers, to the Buddy range which are our most popular range of Karts, suitable for ages 3-8 years. The Buddy range is available in a wide range of different colours and designs. There is also a huge range of pedal go-karts suitable for older kids. This range is extensive and include many different styles and designs and are available with up to three gears and even hybrid electric pedal assistance. These larger karts are even big enough for adults to use, so perfect for the whole family to enjoy. If you are a local customer, you’re sure to have seen these great Karts in action at one of charity track day events.

Did you know that BERG also make Tranmpolines? There are many different options available to suit all kinds of budgets and sizes of gardens. So whether you’re looking for a Freestanding, Flatground, or inground trampoline, round or square, green, red or grey, we can help you find your family fit! For more information on BERG Go-Karts or trampolines, visit our Wells store, our BERG TOYS section on our website or simply give us call for help and advice.

We’re not just about the big outdoor toys at Tincknell Country Stores. We also stock a great range garden games and sandbox toys from GREEN TOYS and TOMY. And if you’re looking to keep the kids cool this summer, how about one of our INTEX paddling pools or something from our water pistol range.

Have fun this summer and encourage active play!

Tags TOYS SUMMER OUTDOOR
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